Effective Date: 05/12/2026
Welcome to Svacclub.com (“we”, “our”, or “us”.) We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all users and visitors of our website, located at https://svacclub.com as well as our mobile app SVAC. and explains how we collect, use, and secure your personal data in compliance with Canada’s Anti-Spam Legislation (CASL) and applicable privacy laws. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@svacclub.com

What Information Do We Collect?

Personal Data: While using our website, we may ask you to provide us with specific personal data, including but not limited to:

• Name
• Email Address
• Phone Number
• Date of Birth
• Fitness-Related information (e.g., weight, height, dietary preferences)
• Payment Details (for subscription-based services)

Usage Data: We may also collect information on how the website is accessed and used. This Usage Data may include information such as your computers Internet Protocol address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, and other diagnostic data.

How Do We Use Your Information?

We use your personal data for various purposes:

• To provide and maintain our website.
• To notify you about changes to our website.
• To allow you to participate in interactive features of our website.
• To provide customer care and support.
• To send you appointment reminders, follow-up messages, and other communications related to your membership or visit via email, phone, or text message.
• To monitor the usage of our website.
• To track participation data for events and fitness class attendance.
• To detect, prevent, and address technical issues.

Text Messaging (SMS)

By providing your phone number and opting in, you provide express consent under Canada’s Anti-Spam Legislation (CASL) to receive automated text messages from Sturgeon Valley Athletic Club related to your membership, guest visits, appointments, and promotional offers. Message frequency varies. Message and data rates may apply.

You can withdraw your consent and opt out of text messages at any time by replying STOP or ARRET to any message. Reply HELP or AIDE for assistance. Opting out of text messages will not affect your membership or ability to use our services.

We maintain records of your consent, including the date, time, and method by which consent was provided, in accordance with CASL requirements.

No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Any third-party service providers we use to deliver text messages are bound to keep your information confidential and are not authorized to use it for any purpose beyond message delivery.

 How Do We Store and Protect Your Information?

Your data is stored securely, and we use a variety of security measures to maintain the safety of your personal information. Your sensitive information, like payment details, is encrypted and transmitted to us securely and is retained until the account is deleted.

Do We Share Your Personal Data?

We do not sell or trade your personal data. We might share your personal data with trusted third parties that assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Text messaging originator opt-in data and consent will not be shared with any third parties.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track the activity on our website. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Your Privacy Rights

You have the right to:
– Access, correct, update, or request deletion of your personal data.
– Object to the processing of your personal data.
– Request restriction of processing your personal data.
– Request the transfer of your personal data.
– Withdraw your consent.
To exercise any of these rights, please contact us at info@svacclub.com

Third-Party Links

Our website may contain links to other websites. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us
For any questions regarding this privacy policy, you may contact us using the
information below:

 

 

205a Carnegie Drive

St. Albert, AB
Canada T8N 5A9
Phone: (780) 460-9999
Fax: (780) 460-9900
info@svacclub.com

Location Data

The app collects location data only after the user has granted permission. This includes background location access to support a core feature that detects when a user is near a facility location and enables a seamless check-in experience by prompting access to their access card barcode. Location data is processed on device to trigger relevant notifications and is not stored by the app, nor is it stored on our servers or shared with any third parties. Users can manage or disable location permissions at any time through their device settings.